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Despite the increased use of financial incentives like referral and sign-on bonuses, staffing shortages continue to plague today’s medical practices. A study of 6,100 clinics released in May 2023 by the American Medical Group Association cites less than 40% of medical groups that consider their administrative staffing levels to be at 90% or better than optimal staffing.

Many practices are struggling to find enough qualified staff to meet back-office demand, and this has led many to wonder whether the current staffing shortage is a temporary or long-lasting issue.