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Articles of Interest

How Virtual Staff can Rescue the Dental Practice Back Office

Navigating Back-Office Challenges in Dental Practices: Learn how staffing shortages impact efficiency, patient experience, and explore the solution of virtual staffing.

How Virtual Back-Office Staff Can Integrate Seamlessly with Your Existing Staff

Despite the increased use of financial incentives like referral and sign-on bonuses, staffing shortages continue to plague today’s medical practices. A study of 6,100 clinics released in May 2023 by the American Medical Group Association cites less than 40% of medical groups that consider their administrative staffing levels to be at 90% or better than optimal staffing.

Back-Office Staffing Shortages: A Temporary Setback or Long-Term Issue?

Many practices are struggling to find enough qualified staff to meet back-office demand, and this has led many to wonder whether the current staffing shortage is a temporary or long-lasting issue.

What to Do About Staffing Shortages that are Crushing Today's Healthcare Practices

For many of today’s healthcare practice managers, the dream of staffing at 100% and running an efficient back office is further from reality than it has been in years. 

For Physicians, the Digital Workplace has a Challenging Downside

Are you a physician drowning in work? If so, it could be the digital workplace bringing you down. But wait, aren't all the digital tools we've been given supposed to help us work better, with more focus and efficiency? According to a recent New York Times Article, that isn't always the case. Let's dive in…

patient medical scribe

The Other Person in the Room

Today, with so many physicians adjusting their processes and procedures in the wake of staffing shortages and other business realities, it is a good time to address how in-person scribes impact the physician-patient relationship. 

Did COVID-19 Kill the In-Person Scribe?

For the typical physician's office, the COVID-19 pandemic upended many aspects of the traditional service structure. Yet, as the world recovers, providers have been forced to adapt to new–seemingly permanent–realities, like rigid safety protocols, declining staff counts and increasing demand for telemedicine. The resulting impact on some aspects of the doctor-patient service environment has been significant.

Medicine and Motherhood: The Reality of Juggling Work and Home Life as a Physician Mom

Being a mother and a physician has never been a walk in the “balanced life” park. It’s more like an all-out sprint. And today – despite the fact that women make up a greater-than-ever portion of the overall physician category – they run it while carrying weight their male counterparts don’t.

Female Physicians Spend More Time on Electronic Health Records than Their Male Counterparts

For female physicians, 2019 marked a monumental achievement. According to the Association of American Medical Colleges (AAMC), that was the first year in which the majority of U.S. medical school students (50.5%) were women. This tracks with years of a steady rise in women as a percentage of the physician workforce, which increased from 28.3% in 2007 to 36.3% in 2019.

5 Ways to Combat Staff Complacency in a Medical Practice

All providers strive to deliver quality care and support to patients. However, just like any profession, even the top-performing medical personnel can get caught up in "going through the motions" and become complacent. In a time of “healthcare burnout” and “quiet quitting”, clinicians must stay vigilant to ensure work and care quality throughout their practice holds strong.