Articles of Interest

Explore key healthcare call center stats, challenges, and how virtual assistants improve efficiency, patient satisfaction, and retention in 2025

Discover 6 best practices to help your healthcare call center offer faster service, clear communication, and better patient support.

Discover the challenges healthcare call centers face, from staffing shortages to high call volumes, and how virtual assistants can help improve patient care

Ensure no call goes unanswered with a reliable phone answering service. Boost patient satisfaction and improve your practice’s workflow, day or night.

Discover how a reliable call center can improve patient satisfaction, reduce no-shows, and support your practice’s growth and efficiency.

Learn about patient advocacy and its role in improving healthcare outcomes. Discover how virtual assistants support patients and enhance their care journey.

Reduce no-shows and ease your front office staff’s workload with virtual assistants who handle appointment reminders calls, keeping your day on track.

Virtual assistants handle prescription refills, saving time for physicians and staff while ensuring patients get their medications quickly and hassle-free.

Is a virtual scribe worth it for small practices? Explore the costs, benefits & efficiency gains to see if it's the right investment for your practice.

Turn data into decisions with customized reporting. Improve efficiency, track financial performance, and stay compliant with reports tailored to your practice.