24/7 Patient Scheduling and Care Coordination
Physicians Angels Call Connect (PACC) provides you with 24/7 phone support by managing patient calls, scheduling appointments, relaying messages and handling emergencies.
Our Pricing Plans
Workday
- Business hours only
- $199 monthly base price
- Calls billed at $0.25 per minute
- No set-up fees
- We can offer a flat, hourly fee of $14 per hour, instead
After Hours
- After business hours only
- $499 monthly base price
- Calls billed at $0.25 per minute
- No set-up fees
24/7
- Non-stop service
- $599 monthly base price
- Calls billed at $0.25 per minute
- No set-up fees
How We Work for You
- Call Agents: We employ experienced, full-time staff who can handle incoming calls, and different emergency situations, as they arise.
- Script-Based Responses: Our call agents follow scripts designed by your office, ensuring calls are handled according to your needs.
- Workflow: We can manage appointment scheduling, refill requests, billing queries, and gather necessary information and then forward messages to the appropriate person within your clinic.
- Call Routing: Patient calls are either forwarded to our experienced call agents or routed automatically to your in-house agents.
- PMS & EHR Updates: PCCs are trained to update the office's practice management system and EHR, as needed, with relevant patient information.
Improve Your Office Workflow, Add Efficiency
Physicians Angels’ Call Connect helps you to streamline your clinic operations by offering flexibility and quality 24/7 support all year round – enabling you to focus on patient care and quality of life. We can offer you volume discounts and introductory trial rates, based on your specific clinic needs.