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ENT Scribes Enhance Documentation Efficiency And Care Quality

ENT Scribes

Traditionally, an ENT physician’s job was entirely dedicated to caring for patients with ear, nose and throat issues. However, with the advent of EHRs, ENT physicians found themselves burdened with additional administrative tasks, such as documentation and data entry, which diverted their attention away from direct patient care. This shift in responsibilities has led to increased physician documentation workload and reduced face time with patients, potentially impacting the quality of care provided. To address this challenge, many ENT physicians are now employing medical scribes to assist with EHR documentation. Let's explore how ENT scribes contribute to improving documentation efficiency and enhancing the level of care in ENT practices.

What Does An ENT Medical Scribe Do?

An ENT scribe serves as a dedicated aide to an ENT physician, who specializes in efficiently gathering and documenting crucial information during patient consultations. Their primary role involves transcribing physician-patient interactions, medical histories, and test results directly into the EHR system in real-time. By handling these administrative tasks, ENT scribes enable ENT physicians to focus entirely on delivering direct patient care. ENT scribes undergo rigorous training to navigate the complexities of the EHR system and adjust to the distinctive style and approach of each provider during patient visits. This way they meticulously chart patient findings as per the physician’s preferences, ensuring accurate and thorough documentation. Overall, scribes enhance the ability of ENT physicians to deliver effective and efficient care by saving time through documenting findings from patient exams and assessments.

ENT Scribes Enhance Documentation Consistency and Efficiency

A study was conducted to analyze the pre- and post-implementation metrics of scribe integration, to assist otolaryngologists in assessing the feasibility of incorporating scribes into their practices. For this purpose researchers examined 1808 patient charts from electronic health records (EHRs), comprising 903 before scribe implementation and 904 after scribe implementation. The findings revealed notable improvements in provider efficiency and documentation consistency. With the assistance of scribes, ENT physicians were able to see more patients per day, promptly close patient charts, and focus more on delivering patient-centered care. Additionally, clinic hours were shortened by 17%, alleviating the need for dictation and chart review during clinic days. In short, the integration of scribes in ENT practices expedited documentation completion and reduced provider hours per day in the clinic.

ENT Scribes Improve Patient Experience and Care Quality

A retrospective cohort survey study evaluated patient perceptions of scribes in an otolaryngology clinic. Out of the 153 patients who completed the survey, 96 (62.7%) had interacted with a scribe and the findings were noteworthy. While patient satisfaction showed no significant correlation with scribe usage, the majority of patients reported scribes as helpful during their visits. Overall, the study demonstrated that the presence of a scribe in an otolaryngology clinic did not impair or impact patient satisfaction in any way. Despite previous studies showing benefits, these findings suggest that otolaryngology scribes can still be valuable in providing high levels of otolaryngology care.


ENT scribes offer a promising solution to streamline medical record documentation and enhance ENT care quality. If you're an ENT specialist looking to alleviate the burden of documentation and focus more on patient care, hiring Physicians Angels certified ENT virtual scribes could be the solution you need. Our team of highly skilled otolaryngology scribes can remotely assist you with your documentation needs, allowing you to focus on diagnosing and treating patients with ear, nose, or throat disorders. Interested? Reach out to us, and we'll guide you through the process to determine if our ENT virtual scribes are the right fit for your practice. We are confident that our ENT virtual scribes can help enhance your workflow efficiency and elevate the quality of patient care. Go ahead and give it a try – Trust us, you won't regret it!

About the author

Physicians Angels

More time for physicians to see more patients, provide better care, and live their lives. Physicians Angels provides one-of-a-kind EMR data management services to healthcare providers through our real time Virtual Scribe service.